Frequently Asked Questions
Everything you need to know about Genesis AI. Can not find what you are looking for? Contact our support team.
Getting Started
What is Genesis AI?
Genesis AI is an AI-powered web design platform that transforms your ideas into professional websites. Simply describe what you want, and our AI generates complete, responsive websites with HTML, CSS, and JavaScript.
Do I need coding experience to use Genesis AI?
No coding experience is required. Genesis AI is designed for everyone - from complete beginners to experienced developers. Just describe your website in plain language, and our AI handles the technical implementation.
How do I create my first website?
Simply sign up for a free account, describe your website idea in the chat interface, and watch as Genesis AI generates your website in real-time. You can then customize, refine, and export your creation.
Features & Capabilities
What types of websites can I create?
You can create virtually any type of website including landing pages, portfolios, business sites, blogs, e-commerce layouts, dashboards, and more. Our AI adapts to your specific requirements and industry.
Can I customize the generated websites?
Yes. After generation, you can use our visual editor to customize colors, fonts, layouts, and content. You can also request specific changes through the AI chat, or edit the code directly if you prefer.
Are the generated websites mobile-responsive?
Yes. All websites generated by Genesis AI are fully responsive and optimized for desktop, tablet, and mobile devices out of the box.
Can I export my website code?
Yes. You can export clean, production-ready HTML, CSS, and JavaScript code. The exported code is well-organized and can be hosted anywhere or integrated into existing projects.
Pricing & Plans
Is there a free plan?
Yes. We offer a free plan that allows you to explore Genesis AI and create websites with basic features. Upgrade to a paid plan for additional generations, advanced features, and priority support.
Can I change my plan later?
Yes. You can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated accordingly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe.
Technical Questions
What AI model powers Genesis AI?
Genesis AI is powered by Claude, one of the most advanced AI models available. This enables high-quality code generation, natural language understanding, and intelligent design decisions.
How is my data protected?
We take security seriously. All data is encrypted in transit and at rest. We never share your projects or personal information with third parties. See our Privacy Policy for full details.
Can I use Genesis AI for commercial projects?
Yes. All websites you create with Genesis AI are yours to use for any purpose, including commercial projects. There are no licensing restrictions on your generated content.
Support
How can I get help?
For support, email us at hello@genesishub.ai. Pro plan users receive priority support with faster response times. You can also check our documentation and community resources.
Do you offer refunds?
Yes. If you are not satisfied with Genesis AI, contact us within 14 days of your purchase for a full refund. No questions asked.